"Fulfilling Your Promise" is our purpose,
it is the heart of our existence.
The FillTek Story
Established in January, 2001, Fulfillment Technologies, LLC. (FillTek),
operates a fully integrated customer contact and fulfillment center
located in Cincinnati, Ohio. Our targeted customer is a mixture
of Catalog Retailer, Web-Retailer, Wholesaler, Manufacturer or a
combination of any or all these categories.
The objective of FillTek is to satisfy our clients with an outstanding
value proposition by providing their customers with world class
service. The value proposition is designed to maintain a healthy
balance between big company tools and infrastructure and “small-company”
customer service.
We have combined a wealth of direct to consumer industry knowledge
with best in class direct marketing oriented systems and a strong,
experienced management team. As retail and information systems technology
is constantly changing—there is always a better way—we
are continuously seeking improvements from our systems partners,
ourselves and our customers
A growing list of Companies are leveraging FillTek services. These
companies do business in a variety of vertical industries including
Catalog Retail, Wholesale, Manufacturing and Web-retail. As FillTek
continues to stay to true to its principles and mission our customer
base continues to grow.
FillTek is designed from the consumer inward.
From back to front beginning with the look and feel of the delivery
to the consumer. Each element of the initial personalized response
to web or phone requests was addressed in design. Working backward
through the delivery partners and the facility location situated
in the heart to the direct to consumer delivery matrix, the material
handling systems, the CRM systems and each process was step wise
designed to meet the demands of the new economy, the new channel
and most importantly, the new consumer.
FillTek is your transparent partner.
It is your brand, not ours that is important. We strongly believe
that the word "custom" came from the word "customer."
Everything that touches your customer should be uniquely yours.
We will take care to ensure that your customers view is the view
you provide. From custom labels and cartons to personalized marketing
support, our role is to reinforce your brand to your customer.
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