FillTek is a business providing outsourcing strategies with world-class Fulfillment, Contact Center, Web Development and Business Analysis services to the eCommerce, direct-to-consumer, retail and manufacturering markets to deliver their products more efficiently to their clients.

Corporate Profile- click here for brochure

Overview

FillTek is a provider of integrated customer management solutions, including customer contact, fulfillment, web development and marketing services. “Back-end” or Fulfillment Services include Receiving, Quality Assurance, Inventory Management, Storage, Order Processing, Pick/Pack & Ship, Returns and Value added services in the warehouse. Contact or Call Center Services include Customer Order Entry, Customer Support Service, Cross Sell/Up Sell, Club and Continuity Programs for Catalog and e-Tailing. Business Analysis Services include Demand Planning, Circulation Planning, Targeted Marketing, Inventory Management and Analysis and Supply Chain Management.

FillTek is a privately held & operated company from it’s Corporate location at:

Fulfillment Technologies LLC (FillTek)
5389 E Provident Road
Cincinnati, Ohio 45246

FillTek’s suite of services, include ‘best in class’ integrated business applications supporting call center, direct marketing/circulation planning, merchandise management, finiancial/enterprise management and multi-channel customer and technical support (phone, fax, eMail, Chat, Self-Help, etc.), eCommerce services and warehousing/fulfillment.

FillTek’s growing client list represents direct to consumer/retail operations of many large multi-national organizations and served by FillTek’s 500 associates. Industry leaders choose FillTek to manage their customer relationships for one reason:
FillTek’s scalable, innovative and dependable solutions provide visibility to proactively respond to changes, the real time updates to ensure accurate, timely inventory management, and the reporting tools to provide management information required in todays marketplace. Our integrated software application solutions support & run direct to consumer and distribution operations of Avon, ESPRIT, Tommy Hilfiger and many other of the worlds top catalog, eCommerce and retail operations.

FillTek is dedicated to helping clients acquire, retain and maximize the lifetime value of their customer relationships.


 

Fulfillment is our sole focus, our core competency, our passion.

We have no distracting side business, we have no parent company creating conflicting priorities or weighing us down with legacy systems. We are committed to our niche of direct to consumer fulfillment.

FillTek's management team brings years of fulfillment experience and expertise to your company.

 

Location: Cincinnati, Ohio
Number of employees: 500
Number of contact center seats: 160 active seats
Number of fulfillment/distribution centers: 1 (304,000 square feet) plus access to an additional 100,000 sq ft facility


Contacts:

Tom Hartman
Sales & Marketing
FillTek Corporate Headquarters
5389 E Provident Road
Cincinnati, Ohio 45246
1.410.263.7679
Tom.Hartman@FillTek.com

Dave Cook
CEO
FillTek Corporate Headquarters
5389 E Provident Road
Cincinnati, Ohio 45246
1.513.346.3107
Dave.Cook@FillTek.com

Dave Eckley
President
FillTek Corporate Headquarters
5389 E Provident Road
Cincinnati, Ohio 45246
1.513.346.3101
Dave.Eckley@FillTek.com